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Privacy Policy
Little Blooms Occupational Therapy
Last updated: 2nd November 2025
1. Introduction
Little Blooms Occupational Therapy ("we", "our", or "us") is committed to protecting your privacy and ensuring the confidentiality of all personal information.
We provide children’s occupational therapy services in Harrogate and the surrounding areas, led by Claire Lowis, a registered Occupational Therapist with the Health and Care Professions Council (HCPC).
This Privacy Policy explains what personal information we collect, how we use it, and how we keep it secure.
2. Information We Collect
We collect and store only the information needed to provide safe, effective therapy services. This may include:
Parent/guardian contact details (name, address, phone number, email).
Child’s details (name, date of birth, school, relevant background).
Health and developmental information provided by parents or other professionals.
Assessment and session notes, reports, and recommendations.
Any information you provide through our website contact form, such as your name, email address, and message.
We do not collect unnecessary information and we do not use cookies for marketing or tracking purposes.
3. How We Use Your Information
Your information is used to:
Arrange and deliver occupational therapy assessments and sessions.
Prepare reports and recommendations to support your child’s needs.
Communicate with you and, where relevant, with schools or other professionals (with your consent).
Manage records, invoices, and administration in line with professional standards.
We will not use your information for marketing or advertising.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
Consent – when you agree to share information (e.g. to contact other professionals).
Contract – when information is needed to provide therapy services.
Legal obligation – to meet record-keeping and professional requirements.
Legitimate interests – to operate the service safely and effectively.
5. How We Store Your Data
All information is stored securely, either electronically in password-protected files or in locked cabinets.
Records are kept for the minimum period required by law and professional guidance – usually seven years after the last contact, or until a child reaches the age of 25, whichever is later. After this time, records are securely destroyed.
6. Sharing Information
We will only share personal information when necessary, and only with your consent, except where required by law (for example, if there are safeguarding concerns).
Information may be shared with:
Other healthcare professionals involved in your child’s care.
School staff or educational professionals, where appropriate.
Regulatory or legal bodies if required.
We never sell or share data for marketing purposes.
7. Your Rights
Under UK data protection law, you have the right to:
Access the information we hold about you or your child.
Request corrections to any inaccurate or incomplete information.
Request that your data be deleted (subject to legal record-keeping requirements).
Withdraw consent where applicable.
If you wish to exercise any of these rights, please contact us directly (details below).
8. Website Contact Form
When you use our website contact form, we collect your name, email address, and message so that we can respond to your enquiry. This information is not stored for marketing purposes and is deleted once no longer needed for your enquiry.
Our website is hosted on a secure platform, and reasonable steps are taken to protect data sent through the contact form.
9. Contact Details
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Claire Lowis
Little Blooms Occupational Therapy
Harrogate, North Yorkshire
Email: claire@littlebloomsot.com
If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our services or legal requirements. The latest version will always be available on our website.